Furry Feasts Hunger Response Vehicle

RAW DOG FOOD DELIVERY

Below is all the information regarding our nationwide frozen raw pet food delivery service.
We have a local run in our own hunger response vehicle every Friday to all BH postcodes (see below for DT postcode information), all other Nationwide postcodes are sent out by overnight frozen courier.

Don't forget we have click and collect also if you are in a hurry.

DELIVERY OPTIONS




LOCAL FRIDAY DELIVERY


Every Thursday/Friday our hunger response vehicle delivers to all Poole, Bournemouth & Blandford postcodes. 


 

Local delivery has a flat rate of £4.99 and free to all orders over £75.Orders must be in by Wednesday lunchtime in order to be included in that weeks run, any orders placed after this time will not be delivered until the following week.



NATIONWIDE DELIVERY


Orders are dispatched Monday to Thursday only,  deadline for last orders is 11am for same day despatch and the food is delivered overnight in poly boxes to keep it frozen, we aim to despatch within 24-48 hours of receiving the order and will keep let you know when the parcel has been sent.


Please be aware that every possible step is taken to ensure your parcel arrives the next day after its been sent but occasionally they can take up to 48hours. We have no control of the service from the courier when it leaves us apart from possibly chasing up and locating it. 

If for any reason it does not arrive the next day it will still be frozen when it arrives in the poly boxes, and if slightly soft it’s still fine to refreeze and use, all our meat has been tested against nasty bacteria etc.


Terms & Conditions

We can only accept returns from online orders, if the parcel is rejected when delivery is attempted and is returned to the sender (Furry Feasts). Usually from taking longer than 72 hours for DPD to deliver or destroyed packaging leading to leaking food.


YOU MUST REJECT THE DELIVERY AND STATE THE REASON WHY WITH THE DRIVER TO LOG IT. This will allow us to claim from DPD.


DPD will deliver goods within 24 hours of dispatch although this is not guaranteed due to delays. We will not accept any responsibility for goods which are refused at 48 hours unless damaged and logged with the driver, boxes will keep food fresh for up to 72 hours.


See full terms and conditions upon checkout.



12kg nicely fills a poly box and anything ordered under this amount may slightly defrost whilst in transit so please bear this in mind when ordering, we cannot offer any compensation for defrosted orders when less than 12kg is ordered on a next day service.


Nationwide courier is £7.99 up to 25kg and 30p per kg after. The price will be calculated at the checkout.









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